Support
Help, and a person at the end of it.
Every article below is the real procedure, screen by screen, with the screens included. For anything they do not answer you reach the team that builds the software — not a queue.
- 33
- Articles
- 12
- Topics
- 24h
- First response, worst case
- 1h
- On a Dedicated plan
10 AM – 6 PM, Monday to Friday
Documentation
Every topic, every step.
In the product too
The same help, without leaving the screen.
Everything documented here is also inside MANUPRIME, on the screen it applies to. Press Ctrl + K anywhere and search pages, settings, reports, help articles and records in one box.
Nobody reads documentation before they need it. The point is that it is one keystroke away at the moment they do.
Response times
What you can expect, by plan.
- Starter
- Email, next business day
- Growth
- Priority email and chat
- Enterprise
- Named manager, 4-hour response
- Dedicated
- Success manager, 1-hour response
Not a customer yet?
Book a demo and see how it runs on your own process before you commit to anything.